Privacy Policy

Last updated July 2, 2026

AIM Dept ("we," "us," or "our"), the trade name of Lorenzo Andres Mitchell Jr, operates the website aimdept.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Information you provide. When you contact us by email, phone, text, or through the chat widget on this site, we collect the information you share, such as your name, phone number, email address, and the contents of your message.
• Automatic information. Like most websites, our hosting and chat providers may log basic technical data such as IP address, browser type, and pages visited.

How we use your information

• To respond to your inquiries and provide our services
• To schedule and confirm appointments you request
• To send messages you have consented to receive, such as replies to your questions and appointment reminders
• To improve our website and services

Text messaging (SMS)

If you provide your phone number through our chat widget, call our business line, or text us first, you consent to receive text messages from us related to your inquiry. Message and data rates may apply, and message frequency varies. Consent is not a condition of purchase. Reply STOP at any time to opt out, or HELP for help. We do not share your phone number or SMS opt in consent with third parties or affiliates for their marketing purposes.

Sharing of information

We do not sell your personal information. We share information only with the service providers that make our business run (such as our messaging and scheduling platform), and only as needed to serve you, or when required by law.

Data retention and security

We keep conversation and contact records only as long as needed to serve you and meet legal obligations, and we use reputable providers with industry standard security to store them.

Your choices

You may opt out of text messages at any time by replying STOP. You may request that we correct or delete your contact information by emailing lorenzo@aimdept.com.

Contact us

AIM Dept · San Antonio, TX
Email lorenzo@aimdept.com
Web aimdept.com